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Frequently Asked Questions (FAQs)

What is WaveOn?

WaveOn Health is an athletic health management service that provides personalized injury prevention, injury evaluation and management, and return-to-play for athletes of all ages and experience levels. This is done through a combination of digital and human interaction with sports medicine experts.

What is an athletic trainer?

An athletic trainer is a qualified allied healthcare professional who specializes in working with athletes and physically active individuals. They are skilled in injury prevention, diagnosis, treatment, and rehabilitation, particularly for musculoskeletal injuries. Athletic trainers play a critical role in managing the health and well-being of athletes, often working in collaboration with doctors and other healthcare providers. Learn more about athletic trainers.

What is a WaveOn Agent?

A WaveOn Agent is not only a certified athletic trainer, but has also completed the WaveOn Academy, an internal training program that equips them with specialized knowledge in athlete health management and the tools integral to our platform. They offer personalized assistance, guiding athletes through the diverse features of WaveOn Health, and ensure that every individual receives the most effective and customized care for their specific needs.

Who can use WaveOn Health?

WaveOn Health is available to all athletes, regardless of your association to a school or team. Our service is designed to support athletes at every level of their sporting journey, from amateurs to more seasoned players. Educational institutions looking to enhance their sports health management can also benefit from our services.

Do I need health insurance to use WaveOn Health?

No, health insurance is not a prerequisite to use WaveOn Health. Our services are accessible directly to individuals or through educational institutions.

How do I schedule a consultation?

To schedule an appointment with a WaveOn Agent, simply log into your WaveOn Health account and navigate to the 'Appointments' section. Here, you can select the type of service you need, choose a convenient time, and book your session. Our platform is designed to make scheduling seamless and user-friendly.

Is my health information protected?

Absolutely. At WaveOn Health, we prioritize the privacy and security of your health information. We comply with all relevant health data protection laws and regulations, ensuring that your personal and medical information is securely stored and handled with the utmost confidentiality.

What if I require surgery or need to see a doctor?

If your condition requires surgical intervention or a doctor's consultation, a WaveOn Agent will assist in referring you to the appropriate medical professionals. Our platform is designed to work in tandem with the broader healthcare system, ensuring that you receive comprehensive care, whether it's within our network or through external medical providers.

Can you update my AT at my school about my injury?

Yes, we can coordinate with your school's athletic trainer (AT) to provide updates about your injury and treatment plan. Our platform allows for seamless communication between all parties involved in your care, ensuring that your AT is kept informed and can provide consistent support.

My school/organization/team already has an AT, but we are understaffed, can you help?

Certainly. WaveOn Health can complement your existing athletic training resources by providing additional support and expertise. Our platform can assist in managing workload, offering digital tools and AI-driven insights to enhance the efficiency and effectiveness of your athletic health management. Whether it's through virtual consultations, injury tracking, or personalized care plans, we're here to support your existing staff and ensure athletes receive the best possible care.

How can I get involved with what you are doing?

There are several ways to get involved with WaveOn Health:

As an Athlete or Student: Register on our platform to access our services and join our community of athletes prioritizing their health and performance.

As an Educational Institution: Partner with us to bring WaveOn Health to your athletes and benefit from our comprehensive athlete health management system.

As a Professional or Volunteer: If you're an athletic trainer, healthcare professional, or someone passionate about athlete health, join our network to contribute your expertise.

As an Advocate or Sponsor: Help spread the word about WaveOn Health or sponsor our initiatives to expand our reach and impact.

If you still have a question, you can ask via the contact form or by clicking here.

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